Shame on you Mikogo, for selling a product in this country without any access to technical support. However, we did notice a lot of lag in response. I was given no other option than to drop my subscription and look for another service. Once we switched on to full-screen mode, we were using the OS directly as if it was installed on the system. TeamViewer is free of cost for non-commercial purposes. It can be used on Android, Linux, BlackBerry Windows, and Mac devices. It makes communication easier for remote teams with video, chat, and voice calling features. TeamViewer help teams share sensitive files across different locations. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. It can be installed and updated with ease.
#WHERE DOES MIKOGO INSTALL DIR SOFTWARE#
Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Mikogo ran fairly well for me unless I had a Mac participant. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. I also need to be able to transfer control of the mouse and keyboard for remote signature.
I never have more than one participant besides myself in the conference. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. I had been using Mikogo for several years now and most of the time it worked fine for my purposes.
Specifically, I conduct remote enrollment servic.
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